You are eligible for a refund if:
- The item received is not as described.
- The item has a security concern.
- The item has not been downloaded yet.
However, a refund will not be provided in the following cases:
- The purchase was made by mistake.
- You have changed your mind about the item.
- You lack the necessary skills to use the item.
- Issues arise with third-party plugins or scripts.
- There is a conflict with third-party add-ons or scripts, or the item does not function with them.
- The problem you have raised is found to be inaccurate.
Before requesting a refund, you must contact us to inform us of the issue. We will provide a refund if we are unable to resolve the issue. If you do not inform us of and thoroughly describe the problem, a refund cannot be granted.Regenerate response